OUR PLEDGES TO YOUSmart Move Membership Perks for Boise Rental Owners
Clear expectations. Professional systems. Protection-minded management.
At Smart Move Property Management, we believe great property management starts with alignment. Our service pledges are designed to give owners clarity, confidence, and a better understanding of how we work to protect your investment.
Tenant Placement Pledge
We stand behind the residents we place.
If a resident placed by Smart Move does not complete the initial lease term, we will re-market and re-lease the property without an additional leasing service charge.
This pledge is subject to our standard owner cooperation, pricing, property condition, and approval requirements.
Results-Based Leasing Pledge
You only pay for leasing when we deliver results.
Our leasing charge is not charged until we successfully place a qualified resident and the lease is executed.
That means our leasing process is focused on what matters most: placing the right resident, not just filling a vacancy.
Aligned Interest Pledge
When you succeed, we succeed.
Our monthly management service charge is based on collected rent, which means our success is directly connected to yours.
We are motivated to help keep your property occupied, your rent collected, and your investment performing.
Owner Payment Pledge
Reliable accounting. Predictable disbursements.
We initiate owner disbursements no later than the 15th of the month, provided rent has cleared, required reserves are funded, and there are no unresolved accounting holds.
Our goal is to provide owners with consistent, transparent, and well-documented monthly accounting.
Eviction Support Pledge
We do not leave you to navigate a difficult situation alone.
If a resident placed by Smart Move must be evicted for nonpayment, we will coordinate the eviction process and waive our internal eviction coordination charge.
Court costs, attorney fees, property damages, unpaid rent, and any third-party expenses remain the owner's responsibility unless otherwise agreed in writing.
Communication Pledge
You deserve timely, professional communication.
We acknowledge owner communication within one business day.
When an issue requires additional research, vendor input, resident follow-up, or owner approval, we will keep you informed as the matter progresses.
Maintenance Coordination Pledge
Documented systems. Vetted vendors. Clear communication.
We route maintenance through documented systems, communicate promptly, and use vetted vendors whenever possible.
When repairs exceed the authorized approval threshold, we seek owner approval unless the issue is urgent, legally required, habitability-related, or necessary to protect the property.
Pet Protection Pledge
Pet-friendly does not have to mean unprotected.
When a pet is approved through our screening process, Smart Move provides additional protection for qualifying pet-related damage.
Coverage is subject to program limits, exclusions, documentation requirements, and approval guidelines.
Easy Switch Pledge
A professional transition, handled with care.
Switching property management companies should not feel stressful or awkward.
When you choose Smart Move, we help manage the transfer process from your current property manager with professionalism, respect, and kindness. We coordinate the details, communicate clearly, and work to make the transition as smooth as possible for you, your resident, and all parties involved.
TestimonialsThe Trusted Choice for Boise Property Management
Boise Property Management FAQs
-
If a resident placed by Smart Move does not complete their initial lease term, we re-market and re-lease the property without an additional leasing service charge. This pledge is subject to our standard owner cooperation, pricing, property condition, and approval requirements.
-
No. Our leasing charge only applies when we successfully place a qualified resident and the lease is executed. That keeps our leasing process focused on placing the right resident, not just filling a vacancy.
-
If a resident placed by Smart Move must be evicted for nonpayment, we coordinate the eviction process and waive our internal eviction coordination charge. Court costs, attorney fees, property damages, unpaid rent, and third-party expenses remain the owner's responsibility unless otherwise agreed in writing.
-
We initiate owner disbursements no later than the 15th of the month, provided rent has cleared, required reserves are funded, and there are no unresolved accounting holds.
-
For pets approved through our screening process, Smart Move provides additional protection for qualifying pet-related damage. Coverage is subject to program limits, exclusions, documentation requirements, and approval guidelines.
-
No. When you choose Smart Move, we manage the transfer process from your current property manager, coordinate the details, and communicate clearly so the transition stays smooth for you, your resident, and everyone involved.
Want residents who pay on time and treat your home with care?
Call Smart Move Property Management at 208.906.0196 or request your free rental analysis to learn more about our screening process.
